We do accept returns in respect to following condition:
– Within 30 days from the date of purchase.
– In unused and reseallable condition.
– In the original package with all the tags intact.
– Within 30 days from the date of purchase.
– In unused and reseallable condition.
– In the original package with all the tags intact.
Unfortunately, return charges are the responsibility of the buyer.
We do accept exchanges and they follow the same conditions as return.
Email online@tangola.com.au, please mention that you would like your item to be exchanged with another item.
Email online@tangola.com.au, please mention that you would like your item to be exchanged with another item.
For any undamaged product, simply return it with the original packaging along with the original receipt and original packaging within 14 days of the date you receive the product and we’ll exchange it or offer a refund based upon the original payment method.
If a Product is damaged, incorrect or faulty, you should contact us within 7 days at online@tangola.com.au to arrange your return or exchange.
Once your returned item is received and inspected, you will be notified via an email.
You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 – 7 working days after approval.
You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 – 7 working days after approval.
