Return Policy

Do you accept returns?

We do accept returns in respect to the following conditions:

– Within 30 days from the date of purchase

– In unused and resellable condition

– In the original packaging with all the tags intact

Are returns free?

Unfortunately, return charges are the responsibility of the buyer.

Can I exchange an item?

We do accept exchanges and they follow the same conditions as returns.

Email online@tangola.com.au, please mention that you would like your item to be exchanged with another item.

How can I return purchased product?

Rules for returning

– Enter your order number and email address to start

– Follow the instructions and select the items you want to return

– Once your request is approved, you will get a confirmation email with shipping guidelines

How long does it take to process a return?

Once your returned item is received and inspected, you will be notified via an email.

You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 – 7 working days after approval.